An office manager is the backbone that supports a company and its operations. For small businesses, office managers are the ones who ensure that each team or unit performs well to contribute to the overall growth of the company.
Unfortunately, today’s volatile, uncertain, complex, and ambiguous world affects the way office managers perform their roles and responsibilities.
We asked around some office managers that we know about the challenges they face in doing their work and ranked them according to their severity.
Read through to find out the top Office Manager Pain Points Ranked.
5. Time Management
Time management is one challenge office managers would often face. When team members call in sick or simply go no-show at work, office managers scramble to have that team member’s task covered by someone else in the office whose plate is already filled. As a result, people would go on overtime and in the long run, get burned out.
4. Documentation and Administrative Matters
A significant aspect of an office manager’s role is to ensure that the office is organized and documentation and paperwork are readily available. It is instrumental that the office and its members are well versed in an organizational system to avoid Documentation and other administrative matters to become a serious problem for the business.
3. Talent Performance
Most of the time, the office manager also acts as the overall supervisor of the office. That means monitoring the performance of each team member and ensuring that they are happy and satisfied while performing their tasks and contributing to the growth of the business.
2. Office Space
The office manager is also responsible for managing anything that has to do with office space. This includes any small or big thing that needs to be fixed, down to allocating space for new hires.
1. Finding and Retaining Talent
Finding and retaining talent has been the top pain point for office managers. According to a Bureau of Labor Statistics report in 2020, The Great Resignation left many dental offices in the United States understaffed. The COVID-19 Pandemic further exacerbated the problem which left practice owners and office managers feeling the challenges in finding and retaining high-quality talent to help in fulfilling tasks, especially those that revolve around administrative and customer service responsibilities.
This issue is not just experienced in the United States but also around the world. The staffing challenge forced office managers to be more creative in resolving their manpower issues. Some of them formulated plans for working from home while businesses that revolve around healthcare resorted to incorporating virtual staff into their office so they reduce the number of people in the workplace.
There are many more problems that make an office manager’s job a tad more challenging. These are just some of the things that stood out because their effects are immediately felt. If there is a silver lining to all of these, it’s that we have more ways to deal with these pain points and we can avoid bleeding for our business through creative and technological solutions.
Are you an office manager? Do you relate to the pain points we described above? What are the other challenges you experience in the job? Share your thoughts by writing to us at info@remotestaffsolutions.net so we can include your inputs in the updated Office Manager Pain Points Ranked article.